New York Program Compliance, Privacy, and Consent Notice
Informational Purpose of This Website
This website provides general information and screening tools to help individuals determine whether they may qualify for community-based services that may be available in New York State.
Programs referenced on this website may include nutrition support services such as medically tailored meals, health-related social needs services, and other community-based assistance programs.
Completion of a screening questionnaire or submission of personal information does not guarantee eligibility, program approval, or receipt of services.
Eligibility determinations are made by healthcare providers, Medicaid Managed Care Plans, Social Care Networks, and other authorized service organizations in accordance with applicable laws and program requirements.
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New York Medicaid Health-Related Social Needs Programs
New York State has implemented initiatives designed to address health-related social needs through Medicaid programs authorized under federal and state law, including the New York Medicaid 1115 Demonstration Waiver.
These programs may include services such as:
• medically tailored meals
• nutrition support services
• housing support services
• transportation assistance
• community care navigation
• other health-related social services
Services may be administered through Medicaid Managed Care Plans, Social Care Networks, healthcare providers, or participating community organizations operating in New York State.
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Referral to Participating Service Providers
If you complete a screening form on this website and appear to meet certain criteria, you may be referred to participating organizations for further eligibility review.
Participating organizations may include:
• healthcare providers
• Medicaid Managed Care Plans
• Social Care Networks
• community-based organizations
• nutrition support and meal providers
• care navigators and case management organizations
Referrals are intended solely to facilitate eligibility review and service coordination. Submission of information or referral to a provider does not guarantee enrollment in any program.
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Social Care Network (SCN) Data Sharing Authorization
New York Social Care Networks coordinate health-related social needs services for Medicaid members and other eligible individuals.
By submitting information through this website, you authorize the collection and sharing of relevant information with participating Social Care Networks and associated organizations for purposes including:
• eligibility determination
• care coordination
• service referral
• program administration
Information may be shared with organizations participating in the Social Care Network ecosystem, including healthcare providers, care navigators, community service organizations, and Medicaid Managed Care Plans.
Information will be used only for purposes related to identifying and coordinating services that may support your health and well-being.
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Privacy and Use of Personal Information
Information submitted through this website may include personal information used to determine eligibility for services.
Such information may include:
• name and contact information
• address and location information
• demographic information
• responses to social needs screening questions
• Medicaid coverage information (if provided)
Information submitted through this website may be shared with authorized organizations involved in determining eligibility and coordinating services.
Information will not be sold or used for unrelated marketing purposes.
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HIPAA Notice of Privacy Practices
Certain organizations that receive referrals from this website may be covered entities under the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
Protected Health Information (PHI) may be created or shared during the eligibility screening and referral process.
Under HIPAA, individuals have certain rights regarding their health information, including:
• the right to request access to their health information
• the right to request corrections to inaccurate information
• the right to request restrictions on certain disclosures
• the right to request confidential communications
• the right to receive a record of certain disclosures of their health information
Healthcare providers and organizations that receive referrals may maintain and protect health information in accordance with HIPAA privacy and security rules.
If services are provided through a healthcare provider or program subject to HIPAA, you may receive a separate Notice of Privacy Practices from that provider.
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New York Public Health Law Article 27-F Consent
New York Public Health Law Article 27-F provides special protections for certain types of health information, including information related to HIV testing, HIV status, and AIDS-related information.
If any information collected through the screening process involves protected information governed by Article 27-F, such information will not be disclosed without appropriate written consent except where permitted by law.
By submitting information through this website, you acknowledge that certain sensitive health information may require additional consent before disclosure to third parties.
You may be asked to provide additional authorization if referral to services requires sharing information protected under New York Public Health Law Article 27-F.
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Telehealth and Electronic Communication Consent
Eligibility screening, care navigation, and referral coordination may occur through electronic communication methods including:
• telephone calls
• email communications
• video conferencing
• secure messaging platforms
• online portals
By submitting information through this website, you consent to the use of electronic communication methods to contact you and coordinate services.
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While reasonable safeguards are used to protect electronic communications, no system can guarantee absolute confidentiality.
Participation in telehealth or electronic communication is voluntary and you may request alternative communication methods when available.
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Consent to Contact
By submitting your information, you authorize participating organizations involved in eligibility screening and service coordination to contact you using the contact information you provide.
Communication may occur through:
• telephone
• email
• text message
• postal mail
• secure electronic communication systems
Communications may be used for purposes including eligibility screening, referral coordination, and program information.
You may opt out of communications at any time.
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Medicaid Eligibility Verification
This website does not independently verify Medicaid eligibility.
If you indicate that you may have Medicaid coverage, eligibility verification may be conducted by authorized entities such as healthcare providers, Medicaid Managed Care Plans, Social Care Networks, or participating service providers.
Individuals without Medicaid coverage may still be directed to other community programs where available.
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Non-Discrimination Notice
Programs referenced on this website are intended to comply with federal and New York State non-discrimination laws.
Services are not denied on the basis of:
• race
• color
• national origin
• age
• disability
• sex
• religion
• gender identity
• sexual orientation
• marital status
• veteran status
• other protected characteristics
No Medical Advice
Information provided on this website is not medical advice and should not replace consultation with a qualified healthcare professional.
If you believe you have a medical emergency, call 911 or contact emergency medical services immediately.
Updates to This Notice
This notice may be updated periodically to reflect changes in applicable laws, regulations, or program requirements. Updated versions will be posted on this website.
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